سياسة الشحن
At EasySales, we aim to provide a seamless and efficient delivery experience for our customers. Please review our shipping policy below:
Delivery Areas
- We currently deliver to locations within the United Arab Emirates.
- If you are outside our delivery area, please contact us at contact@easysales.ae or 0543363266 via WhatsApp to explore potential shipping options.
Shipping Costs
- Shipping fees are calculated at checkout based on the delivery location.
- Any additional delivery charges, such as remote area surcharges, will be communicated before order confirmation.
Delivery Timeframes
- Orders are typically processed within 1-2 business days of purchase.
- Delivery times may vary depending on your location, but we aim to deliver orders within 3-5 business days.
- Delays caused by external factors (e.g., public holidays, weather conditions) will be communicated promptly.
Cash on Delivery
- For customers selecting cash on delivery as their payment method, please ensure you have the exact amount ready for the driver.
Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with tracking details, if applicable.
- For further assistance, contact us at contact@easysales.ae or 0543363266.
Failed Delivery Attempts
- If delivery is unsuccessful due to incorrect address details or inability to contact you, our team will attempt to arrange a second delivery. Additional fees may apply for re-delivery.
- If the delivery fails a second time, the order will be canceled, and refund terms will apply as per our Refund and Return Policy.
Damaged or Missing Items
- Please inspect your package upon delivery. If you notice any damage or missing items, notify the delivery driver immediately and contact us within 48 hours.
- Provide photos of the damage and the packaging to assist with your claim.
Custom Requests
If you have special delivery instructions or timing preferences, please mention them when placing your order or contact us at contact@easysales.ae prior to dispatch.